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Thursday, August 23 • 10:20am - 10:40am
Adventures in talking with robots

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Automated conversations carry incredible potential beyond content delivery or traffic referral – they can build meaningful, longterm relationships with an audience and increase engagement with stories. This session details the important lessons we’ve learned in designing those relationships with readers. We’ll take a candid look at our missteps, explore insights from user research and interviews, and dive into the implications of the most meaningful takeaways from our first couple of years.

avatar for Emily Withrow

Emily Withrow

Director, Quartz Bot Studio, Quartz
Emily Withrow is director of the Quartz Bot Studio, where she writes, designs, and builds narrative experiences for voice and chat platforms. Her work examines how people and bots interact, and how we might reach new audiences and tell new stories with these emerging platforms. Prior... Read More →

Thursday August 23, 2018 10:20am - 10:40am GMT-03
Gran Sala